Trusted Healthcare Leadership Across the Healthcare Ecosystem
- 40+ Years Healthcare Leadership
Look Beyond the People to Find the Performance Problem
When a business unit or function falls short of expectations, leadership often starts by questioning whether the right people are in place. But performance is rarely determined by people alone. Organizational structure, governance, roles, processes, technology, cross-functional dependencies, and leadership practices can all contribute to the results being achieved.
H2P applies a structured, objective audit discipline to understand what is really driving performance. We examine the business unit or function from multiple perspectives, combining leadership interviews, performance analysis, organizational assessment, and operational review.
The result is a clear understanding of the factors affecting performance and specific recommendations for the organizational, operational, and leadership changes required to elevate contribution to enterprise-level success.
From Performance Symptoms to Structural Solutions
Define the Performance Gap
Establish the specific financial, operating, clinical, or growth measures where performance is falling short and clarify the business impact of the gap.
Examine What Drives Performance
Engage leaders, peers, and team members while examining leadership effectiveness, organizational structure, roles, processes, technology, governance, and cross-functional dependencies.
Connect the Root Causes
Bring together the people, process, technology, organizational structure, and governance factors contributing to performance challenges to distinguish symptoms from underlying causes.
Define the Path to Improvement
Prioritize recommended changes based on potential performance impact, organizational change required, resources, time, complexity, and execution risk—and translate findings into actionable improvement initiatives.
A 360° View of Organizational Performance
Leadership & Management
Executive and senior leadership effectiveness, managerial capabilities, decision-making, and team leadership.
Organization & Governance
Organizational structure, governance, accountability, and alignment with enterprise-level objectives.
People & Responsibilities
Roles, responsibilities, job expectations, RACI application, and gaps between defined and actual responsibilities.
Technology & Data
Data availability, technology platforms, systems, and their ability to support effective execution and performance.
Enterprise Alignment
Alignment of business-unit or functional goals with broader organizational priorities and contribution to enterprise success.
Clear Findings. Practical Recommendations. A Path Forward.
01
Objective Performance Assessment
A structured assessment of the business unit or function, including the people, processes, technology, leadership, organizational structure, and governance factors influencing performance.
02
Prioritized Transformation Roadmap
Recommended initiatives evaluated through a Nine Box framework based on expected performance impact and risk of execution, including resource requirements, time, cost, and complexity.
03
Actionable Performance Improvement Plan
A documented set of recommendations and initiatives designed to address identified gaps, improve performance, and strengthen the business unit or function’s contribution to enterprise success.